Privacy Policy

Last Updated: December 30, 2025

Grandzero LLC ("we," "us," or "our") operates the Falcın mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully.

1. Information We Collect

1.1 Personal Information

When you use the Falcın App, we may collect the following personal information:

• Name: Your first and/or last name
• Occupation: Your profession or job title
• Date of Birth: Your birth date for fortune-telling purposes
• Marital Status: Information about your relationship status
• Contact Information: Email address or phone number (if provided)

1.2 Camera and Image Data

The App requires access to your device's camera to provide fortune-telling services. We collect:

• Photographs captured through the App's camera feature (e.g., coffee cup images, palm images)
• Images you upload for fortune-telling analysis
• Metadata associated with captured images (e.g., timestamp, device information)

1.3 Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

• Device information (device model, operating system, unique device identifiers)
• App usage data (features used, time spent, interactions)
• Log data (IP address, access times, error logs)
• Analytics data to improve the App's performance and user experience

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To deliver fortune-telling services and personalized readings
• Image Analysis: To process and analyze images for fortune-telling interpretations
• Personalization: To customize your experience based on your profile information
• Improvement: To analyze usage patterns and improve the App's features and functionality
• Communication: To send you updates, notifications, and respond to your inquiries
• Security: To protect against fraud, unauthorized access, and ensure the safety of our services
• Compliance: To comply with legal obligations and enforce our Terms of Use

3. Camera Permissions

The Falcın App requires camera access to function properly. By granting camera permissions:

• You authorize the App to access your device's camera to capture images for fortune-telling purposes
• Images are processed to provide you with readings and interpretations
• You can revoke camera access at any time through your device settings, but this may limit the App's functionality
• We do not access your camera or capture images without your explicit action within the App

4. Data Storage and Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Personal Information: Retained while your account is active or as needed to provide services
• Images: Stored for the duration necessary to process your fortune-telling requests and may be retained for a limited period for quality and service improvement purposes
• Usage Data: Typically retained for analytical purposes for up to 24 months
• You may request deletion of your data at any time by contacting us

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating the App (e.g., cloud storage, analytics, payment processing) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, safety, or that of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new entity
• With Your Consent: With your explicit consent for specific purposes

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Secure servers and infrastructure
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, commonly used format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

The Falcın App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

9. Third-Party Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the App, you consent to the transfer of your information to the United States and other countries where we operate.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing of your personal data. You also have the right to lodge a complaint with a supervisory authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

14. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, our App does not respond to DNT signals, as there is no industry standard for how to handle them.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: